Effective Date: 01 January 2025

1. Introduction

Welcome to The DLB. We are committed to safeguarding the privacy of our website visitors and service users. This Privacy Policy explains how we collect, use, and protect your personal information.

2. Information We Collect

• Personal Information: We collect personal information such as your name, email address, and payment details when you register for our online courses or book 1-2-1 mentoring sessions.
• Usage Data: We collect information about how you use our website and services.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to monitor activity and improve our services. These may include cookies from Google Ads and Facebook.

3. How We Use Your Information

• Service Provision: To process transactions and provide you with our online courses and 1-2-1 mentoring services.
• Communication: To send you updates about our services, respond to your inquiries, and provide customer support.
• Marketing: To inform you about new courses, promotions, and offers you might be interested in, subject to your consent.
• Improvement and Analysis: To analyze data to improve our website and services.

4. Sharing Your Information

We do not share your personal data with third parties except as necessary to provide our services (such as payment processors) or as required by law.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure.

6. Your Rights

Under the UK GDPR, you have rights regarding your personal data, including the right to access, correct, erase, restrict processing, and object to processing. You also have the right to data portability.

7. Retention of Data

We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for any legal or accounting requirements.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at hello@thedlb.life.